Shipping Policy

At Saadagee, we are committed to delivering your favorite products to your doorstep with ease and efficiency. Please review our shipping policy below for all details regarding our delivery services.

1. Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Options & Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-7 business days.

  • Express Shipping: Estimated delivery within 2-4 business days.

  • International Shipping: Delivery times vary depending on the destination, typically 7-14 business days.

Note: Delivery times are estimates and may vary based on your location and external factors like customs clearance or adverse weather conditions.

3. Shipping Charges

  • Domestic Orders:

    • Free standard shipping on orders above Rs. 2000/-.

    • A flat rate of Rs. 99/- for orders below the free shipping threshold.

  • International Orders: Calculated at checkout based on the destination and weight of the package.

4. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. Use the tracking link provided to monitor your order’s journey.

5. Customs and Duties (For International Orders)

For international orders, customs fees, taxes, or duties may apply. These charges are the responsibility of the customer and vary by country. Saadagee is not responsible for any delays caused by customs clearance.

6. Shipping Restrictions

Currently, we do not ship to all countries embargoed by Indian law. Orders with incomplete or invalid addresses may be delayed or canceled.

7. Lost or Damaged Packages

If your package is lost, damaged, or severely delayed, please contact our customer service team immediately. We will work with the courier to resolve the issue promptly.

8. Returns and Exchanges

For information on returns and exchanges, please refer to our separate Returns Policy document.

For further assistance with shipping or lost packages, contact us:

  • Email: teamsaadagee@gmail.com

  • Phone: 7791910007

Thank you for shopping with Saadagee!